Terms & Conditions
Our aim is to educate you on the benefits of Cocan’s products and allow you to carry out quick and easy purchasing decisions on the site.
We try ensuring that all information provided across www.cocan.co is accurate. However, we make no representation and will not give a warranty of any kind in respect of the information.
Cocan does not accept any liability or responsibility for any loss, which may result from reliance on information mentioned on www.cocan.co.
We reserve the right to make changes to any product descriptions and specifications on the site. These changes will in no way impact the quality of performance on those products.
Price and availability with products on the site is subject to change and correction without any notice.
To purchase a Cocan product, you must complete the order form through the check-out stage.
We will confirm the order transaction by e-mail to the e-mail address provided by you. The sending off this email from us (whether received or not) makes the contract between both parties.
All prices include any applicable value added tax, but not the additional cost of delivery.
In addition to the price of the product(s) you will also be required to pay our delivery charges as quoted on the site unless you qualify for free delivery.
We will schedule delivery of the products ordered through the chosen method and to the delivery address provided.
If a delivery error occurs related to the products ordered, you must notify us within 7 days after the delivery date. Cocan will not be liable for any damage or loss incurred if you fail to do this.
What Information do we store?
We collect and store information when you register on cocan.co, place an order or subscribe to the Cocan newsletter.
When you place an order on the site, we collect your personal details (name, address, email address, phone number) as appropriate.
What do we do with the information we gather from you?
We gather this information to get a better understanding of your wants and needs to ultimately continue providing you with a high quality service.
Where applicable, we will use your information to give you a personalized experience through periodic emails, which can include the following:
- Status updates of your order
- Company news
- Company promotions and offers
Please Note: Once you’ve opted-in and you change your mind, you may unsubscribe from receiving any future emails from by emailing firstname.lastname@example.org.
Your personal information will never be sold, transferred or given to any external companies for any reason, without full consent. The only instances where your details will be given to a third party company will be either by law or for the purpose of delivering the purchased product or service.
Links to other websites
We may link to external sites of interest for educational and user experience purposes. Once you click any external links and leave www.cocan.co we cannot be responsible for the protection and privacy of any details you provide while visiting these sites, as this privacy statement doesn’t govern them.
Our Terms & Conditions apply to all sales on www.cocan.co.